Welcome to Sainsbury’s Help Centre
Most frequently asked questions
- What is your bulk order policy when ordering groceries online?
- What is a Delivery Pass?
- Christmas and New Year opening hours
- Has your refund policy changed for Christmas?
- Which stores offer Click & Collect?
- Where in Sainsbury’s can I spend my Nectar points?
- How much does online grocery shopping cost?
- How do I cancel or amend my online grocery order?
- How does payment work when I shop online?
- What hours do you sell alcohol?