Welcome to Sainsbury’s Help Centre
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Most frequently asked questions
- What is your bulk order policy when ordering groceries online?
- Need help with your Mobile by Sainsbury’s device?
- Where can I find information about my nearest Sainsbury’s store.
- What hours do you sell alcohol?
- How do I contact Sainsbury's?
- Where in Sainsbury’s can I spend my Nectar points?
- How much does online grocery shopping cost?
- How does payment work when I shop online?
- What is your refund policy?
- How do I cancel or amend my online grocery order?