Welcome to Sainsbury’s Help Centre
- Customer Notice - Thai Takeaway for 2 and Prawn Crackers
- Customer Notice - Grow & Play Funny Caterpillar
- Customer Notice - by Sainsbury’s 6 British Lamb Shish Kebabs 360g
Most frequently asked questions
- What is your bulk order policy when ordering groceries online?
- What hours do you sell alcohol?
- Where can I find information about my nearest Sainsbury’s store?
- How do I cancel or amend my online grocery order?
- What is your refund policy?
- How does payment work when I shop online?
- Why can't I buy TU clothing online?
- How do I place my first online grocery order?
- Where in Sainsbury’s can I spend my Nectar points?
- Is there a coinstar machine at my local store?