Welcome to Sainsbury’s Help Centre
- Sainsbury's Fair Price Promise
- Nectar is changing at Sainsbury's
- Changes to our home, garden, toys and electrical ranges online
- Why do you charge for carrier bags in Scotland?
Most frequently asked questions
- What is your bulk order policy when ordering groceries online?
- Where can I find information about my nearest Sainsbury’s store.
- What hours do you sell alcohol?
- How much does online grocery shopping cost?
- How does payment work when I shop online?
- Where in Sainsbury’s can I spend my Nectar points?
- How do I cancel or amend my online grocery order?
- What is your refund policy?
- Why can't I buy TU clothing online?
- You're opening a new store nearby, where can I apply for a job?