Welcome to Sainsbury’s Help Centre
Most frequently asked questions
- What is your bulk order policy when ordering groceries online?
- How do I contact Sainsbury's?
- Where and when can I collect my Click & Collect Groceries?
- Where can I find information about my nearest Sainsbury’s store.
- What hours do you sell alcohol?
- Where in Sainsbury’s can I spend my Nectar points?
- What is your refund policy?
- How does payment work when I shop online?
- How much does online grocery shopping cost?
- How do I cancel or amend my online grocery order?