Welcome to Sainsbury’s Help Centre
- Customer Notice - Allergen Alert - Lindt Easter Eggs
- Product Recall - Lotus Biscoff Crunchy Biscuit Spread 380g
- Customer Notice - Little Live Pets Frog & Little Live Pets Frog Lily Pad
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- What payment methods do you accept?
- Can I collect and spend Nectar points in other places?
- What is My Coupons and how can I find out more information?
- How do I place my first online grocery order?
- How do I find out if you have a product in stock?
- What is an evoucher?
- Which products can't be returned to store?
- All you need to know about our delivery service
- What is a Delivery Pass and how does it work?