Welcome to Sainsbury’s Help Centre
- Allergen Alert - KitKat Bites Pouch 104g
- Product Recall - latte and espresso glasses
- Allergen Alert - by Sainsbury's Vegetable Sushi Snack Pack
- Customer Notice - Island Delight Lamb Shortcrust Patty 140g
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- Where can I find out more about your cafés and view the menu?
- Why do petrol prices vary from store to store?
- What charities do you support and do you donate prizes, money or time to charity?
- All about My Account
- When do you take payment for my grocery order?
- Do you sell photo cakes?
- Coconut-based alternative to cheese
- What can I do if I can't find a product in my store?
- Why do I have to pay to park in some of your stores and not others?
- How do I register for online shopping?