Welcome to Sainsbury’s Help Centre
- New baked-in-store gluten-free bread range
- Customer Notice - Various Stir Fry packs
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- All about My Account
- What can I do if I can't find a product in my store?
- When do you take payment for my grocery order?
- Why do petrol prices vary from store to store?
- What charities do you support and do you donate prizes, money or time to charity?
- Help using evouchers and list of exclusions
- Will I get coupons if I shop online?
- Do you sell travel money?
- Are there any products I can’t spend Nectar points on?
- What will happen if something I order goes out of stock before my grocery delivery?