Welcome to Sainsbury’s Help Centre
- Allergen Alert - KitKat Bites Pouch 104g
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- Customer Notice - Island Delight Lamb Shortcrust Patty 140g
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- What is your TRY Promise?
- Can I place a new online grocery order using a previous order?
- Are there any products I can’t spend Nectar points on?
- Do you deliver to my area/overseas?
- What is your THINK 25 policy?
- I've seen SACAT on my bank statement next to a Sainsbury's transaction, what does this mean?
- Will I get coupons if I shop online?
- What will happen if something I order goes out of stock before my grocery delivery?
- What is the minimum value for a grocery order?
- Do you employ people under 16?