Welcome to Sainsbury’s Help Centre
- Allergen Alert - KitKat Bites Pouch 104g
- Product Recall - latte and espresso glasses
- Allergen Alert - by Sainsbury's Vegetable Sushi Snack Pack
- Customer Notice - Island Delight Lamb Shortcrust Patty 140g
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- Do you offer discount for bulk purchases?
- Carrier bag charge
- Easter Prize Draw Terms and Conditions
- What forms of ID do you accept?
- Help using evouchers and list of exclusions
- Which stores have Tu clothing and/or the Gok for Tu range?
- Can I choose a time and day for my grocery delivery?
- You're opening a new store nearby, where can I apply for a job?
- I’ve received an email that I think may be fraudulent. How will I know if it’s from Sainsbury’s?
- I want to order a large quantity, what should I do?