Welcome to Sainsbury’s Help Centre

Why did I receive a Brand Match email?

From Wednesday 7th November, you may receive an email about Brand Match.  These will be sent to the email address that is linked to the Nectar card you swiped whilst shopping.  There are 2 types of Brand Match email that you may receive:

  • A reminder for you to use your Brand Match voucher next time you’re instore.

  • A ‘quarterly statement’ email that summarises the number of Brand Match coupons that you've received in the last quarter.  This may be sent to customers who have received 1 or more coupons in the last quarter.


Don't forget that you can check your receipts at the Brand Match  website in the meantime.  If you have any further queries that aren't answered on our website, don't hesitate in calling our Customer Careline

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