Welcome to Sainsbury’s Help Centre
Where in Sainsbury’s can I spend my Nectar points?
You need to register your card at Nectar.com before you can spend your points with us.
Instore & Petrol Filling Station*
As long as you’ve previously shopped in a store (24 hours after your first shop and within 12 months), simply present your card when paying and let the cashier know you want to use your points. Points can be spent in blocks of 500 (£2.50)**.
First time shopping in a store? We now have a workaround in place that means you can use your points straight away. This will happen at the customer service desk (or petrol kiosk) and you’ll need to speak on the phone with Nectar to confirm some security details. It may take a little longer than it would in your home store but guarantees you use of your well earned points. We're working on making this easier in the future.
*Points can only be spent when paying for fuel in the petrol kiosk and cannot be spent when paying for fuel at the pump.
You can redeem Nectar points at the checkout stage. Please see this page for FAQ's and this page for the T&C's.
If you have received a coupon printed with an online voucher code at the till whilst instore, this can be redeemed against your online order. This code will be clearly visible on the coupon along with text stating it can be used online.