Welcome to Sainsbury’s Help Centre
Where in Sainsbury’s can I spend my Nectar points?
You need to register your card at Nectar.com before you can spend your points with us.
Instore & Petrol Filling Station*
As long as you’ve previously shopped in a store (24 hours after your first shop and within 12 months), simply present your card when paying and let the cashier know you want to use your points. Points can be spent in blocks of 500 (£2.50)**.
First time shopping in a store? We now have a workaround in place that means you can use your points straight away. This will happen at the customer service desk (or petrol kiosk) and you’ll need to speak on the phone with Nectar to confirm some security details. It may take a little longer than it would in your home store but guarantees you use of your well earned points. We're working on making this easier in the future.
*Points can only be spent when paying for fuel in the petrol kiosk and cannot be spent when paying for fuel at the pump.
We are running a trial for selected customers in Northern Ireland that allows them to redeem their Nectar points when shopping online. This can be done at the checkout stage. The trial runs from the 2nd February for three weeks.
If you have been selected to take part in the trial please see this page for FAQ's and this page for the T&C's. If the trial is successful we hope to make this option available to all of our online customers. If you have not been selected for this trial, please follow the process below to spend Nectar points online.
Visit Nectar for details on how to spend your points online. You need to use your Nectar card number to log in and redeem points by selecting 'ways to redeem' and the 'food and drink' category. You can also call Nectar direct.
If you have received a coupon printed with an online voucher code at the till whilst instore, this can be redeemed against your online order. This code will be clearly visible on the coupon along with text stating it can be used online.