Welcome to Sainsbury’s Help Centre
When will offers and promotions appear on my online grocery shopping bill?
Some offers and promotions will appear while you shop. Others, for example when we have 25% off 6 bottles of wine – this only appears once your shopping is delivered and on your final bill, not in your basket on the website.
We do try and make this clear as possible and the price you pay on the day of delivery will include any active offers. Still in doubt? Contact Us.
- How to take advantage of multibuy offers when shopping online.
- An item I want is in store, why can't I get it online?
- Can I place a new online grocery order using a previous order?
- When do you take payment for my grocery order?
- Will I receive confirmation to notify me when my online grocery order has been cancelled?