Welcome to Sainsbury’s Help Centre
Online Groceries: frequently asked questions
- How do I cancel or amend my online grocery order?
- What is an evoucher?
- Help using evouchers and list of exclusions
- When do you take payment for my grocery order?
- Can I place a new online grocery order using a previous order?
- Changes to Click and Collect
- Can I choose a time and day for my grocery delivery?
- Do you deliver to my area/overseas?
- How does an evoucher work?
- How close to my grocery delivery time can I amend my shopping basket and make other changes?