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Welcome to Sainsbury’s Help Centre
Online Groceries: frequently asked questions
- How do I cancel or amend my online grocery order?
- What is an evoucher?
- Can I place a new online grocery order using a previous order?
- How does an evoucher work?
- Can I get a bagless delivery?
- When do you take payment for my grocery order?
- Do you deliver to my area/overseas?
- Can I save my grocery order and come back later to finish it?
- How close to my grocery delivery time can I amend my shopping basket and make other changes?
- What will happen if something I order goes out of stock before my grocery delivery?