- All areas
- Shopping Online
- Delivery & Collection
- Refunds & Returns
- Offers & Promotions
- Brand Match
- Prices & Payment
- Company Values
Welcome to Sainsbury’s Help Centre
Online Groceries: frequently asked questions
- What is a Delivery Pass?
- How much does online grocery shopping cost?
- How do I cancel or amend my online grocery order?
- How do I get an evoucher?
- I've forgotten my username or password, what should I do?
- Do you deliver online groceries to my area?
- What happens if I'm out when you deliver my grocery order?
- What is an evoucher?
- Do I get a discount if I buy wine in bulk?
- How does an evoucher work?