Welcome to Sainsbury’s Help Centre
Online Groceries: frequently asked questions
- How do I cancel or amend my online grocery order?
- How does an evoucher work?
- What is an evoucher?
- When do you take payment for my grocery order?
- Help using evouchers and list of exclusions
- Can I place a new online grocery order using a previous order?
- How do I register for online shopping?
- What will happen if something I order goes out of stock before my grocery delivery?
- I've forgotten my Online account username or password, what should I do?
- Do you deliver to my area/overseas?