Can I save my grocery order and come back later to finish it?

Can I save my grocery order and come back later to finish it?

You certainly can. You may leave an order open (not submitted) for up to 2 hours without having to finalise your order at the checkout. If you leave the order open longer than this, the website will time out and cancels your order. Don't forget to take your order back through the checkout each time you update it.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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