Welcome to Sainsbury’s Help Centre

What’s a suitable form of ID? What is Think 25 and how does it work?

As a responsible retailer, it's really important to us that age restricted products don't end up in the hands of those underage. We're not only legally obliged to do this, but also recognise the importance of this as part of our company value to make a positive difference to our communities.

We also recognise how difficult it can be for our colleagues to judge the age of someone in their mid-late teens or early twenties. Someone who looks 18 could easily be 16, likewise they could easily be 20 or 22. It's less likely however, that they'll be 25. For this reason, we ask all colleagues to check the age of anyone buying restricted products who they believe to be under 25.

Think 25 also applies to online shopping too. Please be aware that you may be asked for proof of age upon delivery. See here for Terms and Conditions on Grocery delivery restrictions.

Below is a list of the IDs we accept as proof of age.

  • Current (within shown expiry date) passports or an equivalent form of identification such as a national identity card with a photo and date of birth (all nationalities)
  • Current (within shown expiry date) photographic driving licences or provisional licences and date of birth (all nationalities)
  • N.I. electoral ID cards (accepted in Northern Ireland)
  • Military IDs with a photo and date of birth (UK only)
  • Cards with a PASS logo (hologram below) such as Citizen, Connexions, Validate or Young Scot. Click here to find out more about the PASS logo and scheme.


Pass Logo

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