Welcome to Sainsbury’s Help Centre

I need to change my delivery details, how do I do that?

You can change/update all of the below when you log into your Groceries account, select personal details for the following:​

  • Name​
  • Email ​
  • Password​
  • Number​
  • Alternative Number​

You can also add a new address, select the addresses tab when logged into your account.

If you’ve already placed your order and wish to make changes, you can make change till 11pm the night before your delivery, click here to see how to amend your order

If you’re having any issues, please call us on 0800 328 1700 or contact us using our digital channels 

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