How do I find out about Sainsbury's values?

How do I find out about Sainsbury's values?

Ever since we opened our first store in 1869, being a responsible retailer has been at the heart of the way we do things.

Whether it's helping our customers eat a healthy balanced diet, working closely with our suppliers and farmers, reducing the impact on the environment, playing an active role in the communities we serve, or making Sainsbury's a great place to work, behaving as a responsible retailer is part of our heritage.

See why we believe our values really make us different.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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