Oxfam petition

As a company with the vision to be the most trusted retailer, we know the importance of running our business in an honest, ethical and sustainable way. This remains as true today as it was 150 years ago when we opened our very first store.

We have engaged with Oxfam for both years of their campaign, providing feedback on their scorecard indicators and fully participating. We welcome the greater focus on transparency and whilst we acknowledge there is still a long way to go, we have increased our score this year, and are recognised as one of the retailers with the strongest performance on workers' rights. The indicators on human rights are stretching targets to reach, and although it is difficult to demonstrate impactful change in just one year when dealing with systemic industry challenges as highlighted by Oxfam, we have carefully reviewed the recommendations and are considering which we are able to implement in an appropriate time frame. With regards to supply chain transparency, we have already published a list of our clothing and footwear manufacturing sites, and are working on a plan to expand this across other products.