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Dietary Profile Terms and Conditions

1. To use the My Dietary Profile Service, you must have an existing Sainsbury’s Online Groceries account and register to use the My Dietary Profile Service.

2. By registering to use the My Dietary Profile Service you accept these terms and conditions.   The My Dietary Profile Service is powered by Food Maestro who work in partnership with dieticians, allergy specialists, healthcare specialists and hospitals.

3. Following registration, you can set a food allergen profile relevant to you to help when you shop at Sainsbury’s online for groceries. You can set preferences based on dietary allergies and intolerances.  Preferences include Celery, Crustaceans, Egg, Fish, Lupin, Milk, Molluscs, Mustard, Nuts (various) Sesame, Soya, Sulphites, Gluten and Wheat.

4. Whenever you log into your online groceries account and browse our website, we’ll flag products we’ve identified as not suitable for the dietary requirements set in your dietary profile.  The Service will not flag products that are suitable for your profile.  You can turn the My Dietary Profile Service on or off again at any time.  My Dietary Profile is available when accessing Sainsbury’s Online Groceries via the Website.  It is not currently available for Mobile or App.

5. You can set one or more dietary preferences. If you set more than one preference, our flag won’t advise which allergen has been identified.  Please click on the product and read the ingredients list.

6. Sainsbury’s takes all reasonable care to ensure allergen information appearing on the Website is correct. However, it may not reflect the exact position at the moment you place an order.  You must check product packaging for allergen warnings before consumption, as product information is subject to change. 

7. If goods are not in stock, you can choose to accept substitutes at checkout. Where alternative products are accepted, you should check product packaging for the most up to date allergen warnings, as these may differ from the products originally ordered.

8. Always read the product label to ensure you’re following the most up-to-date information.  This is especially important if you have an allergy or intolerance.  Allergen information can be found highlighted in the ingredients list on the back of pack.

9. Some product information is provided by 3rd parties and compiled based on the ingredients list, nutritional information or other relevant information on the product packaging. Sainsburys and Food Maestro are not in a position to verify the accuracy of any of the 3rd party information.

10. By using the Service, customers agree that they will assess the accuracy and relevance of the data for their personal circumstances and rely on it entirely at their own risk.

11. The My Dietary Profile Service should be used as a guide only and is not intended to be a substitute for professional medical, nutritional or other health professional advice. We recommend that you consult your doctor or other qualified health professional immediately if you have questions or concerns about your or your family’s dietary requirements or health.

12. My Dietary Profile has been designed to help you save time whilst browsing our website. We will highlight products identified as not suitable for the dietary requirements in your dietary profile.  We’re sorry but My Dietary Profile does not flag products from the following ranges:  Pet products, Heath Care Products and Cosmetic Products.

13. My Dietary Profile is not a substitute to your own checks and you should always read the label before consumption. For each preference you choose we’ll flag, wherever possible,  food items using the following criteria:

Celery

Celery and celeriac products and products that contain these as an ingredient or may contain these ingredients. Always read the label before consumption.

Crustacean

Crustacean products and products that contain crustacean as an ingredient or may contain crustacean. Always read the label before consumption.

Egg

Egg, egg white, and egg yolk products, any ingredients related to eggs, or products that may contain eggs. Always read the label before consumption.

Fish

White fish and oily fish products and any products that contain or may contain fish ingredients. Always read the label before consumption.

Lupin

Lupin products and any products that contain or may contain lupin ingredients. Always read the label before consumption.

Milk

Milk and products with milk as an ingredient or may contain milk from cow, goat, buffalo, or sheep. Always read the label before consumption.

Molluscs

Mollusc products and products that contain molluscs as an ingredient or may contain molluscs. Always read the label before consumption.

Mustard

Mustard products, products that contain mustard as an ingredient, and products that may contain mustard. Always read the label before consumption.

Nuts

This filter does not include peanuts, chestnuts, shea nuts or pine nuts.

Tree nut ingredients including almond, brazil nuts, cashew, hazelnut, macadamia, pecans, pistachio, walnut and products that may contain tree nuts or may contain nuts. Note that this filter does not include peanuts, chestnuts, shea nuts, or pine nuts. Always read the label before consumption.

Peanuts

Peanut products, products that contain peanuts as an ingredient, and products that may contain peanuts or may contain nuts. Always read the label before consumption.

Sesame seeds

Sesame products, products that contain sesame as an ingredient, and products that may contain sesame. Always read the label before consumption.

Soy beans

Soy, products with soy or soy lecithin as an ingredient, and products that may contain soy. Always read the label before consumption.

Sulphur dioxide & sulphites

Sulphur dioxide and sulphite ingredients and products that may contain sulphites. Always read the label before consumption.

Gluten
Barley (gluten containing)
Rye (gluten containing)
Wheat (gluten containing)
Kamut (gluten containing)
Spelt (gluten containing)
Oat (gluten containing)

Products that contain or may contain barley, rye, wheat, kamut, spelt, and oats except where the product or ingredient is claimed to be gluten-free. It also excludes products that may contain gluten. There is the option to filter out gluten from oats, wheat, rye, barley, oats, spelt, and/or kamut. Note that spirits made with distilled cereals will not trigger the gluten allergen unless the product has an allergen ingredient labelled. Always read the label before consumption.

Wheat

Wheat and wheat-derived ingredients and products that may contain wheat. Always read the label before consumption.


14. The Service is made available on an ‘AS IS’ basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or legality.

15. Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law. Sainsbury’s and Food Maestro will use reasonable endeavours to verify the accuracy of any information on the website but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website.  Sainsbury’s and Food Maestro will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the website.  Subject to the above, and except for the remedies set out in our groceries online terms and conditions any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law. Your statutory rights are not affecte

16. As part of the My Dietary Profile process, some anonymised data will be exchanged with Food Maestro. No personal information will be identified.  Customer data is processed in accordance with our Privacy Policy (link) and complies with relevant data processing legislation.

17. Sainsbury’s reserves the right to alter or withdraw the My Dietary Profile Service at any time, to refuse the service to any customer and to amend these Terms and Conditions. If we make any changes to these terms, we will let you know as soon as possible by posting the changes on our Website and updating the date below. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this Service.  Your continued use of the Service shall signify your acceptance to be bound by the latest terms and conditions.

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