Welcome to Sainsbury’s Help Centre

How do I rebook a cancelled online groceries order?

Log in to My Account on our website.

Choose the date and time you would like your shopping delivered by clicking on Book now when you see this screen:

Book Now

Once you’ve booked your slot, you can use My usuals to view your usuals by aisle, as a single list, or as previous orders.  This will save you having to remember everything you put in your basket first time round.  Don’t forget to check out once you’re done.

My Usuals

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