I used to get vouchers sent through the post, but don't get anything anymore, why is this?
I used to get vouchers sent through the post, but don't get anything anymore, why is this?
Have you moved house? If so, did you let Nectar know? Have you been collecting points recently? Have you unsubscribed from mailings?
All of the above could be reasons for you not receiving mailings any more.
Log into your Nectar account by clicking here to double check your address details and account settings. Alternatively, click here to see contact details for Nectar.
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Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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