Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
- Allergy Alert - Taste the Difference Edamame Thai spiced dip 170g
- Product Recall - Alpro Growing Up Drink 1-3+yrs 1 litre pack
- Product Recall - Various Sainsbury’s Deli Fillers
- Customer Notice - Product Recall - Mars Galaxy Milk 4x42g pack 168g
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- LEGO Create the World collectable trading card event
- Phone Shop Closure
- How do I make a complaint?
- What is your bulk order policy when ordering groceries online?
- Where in Sainsbury’s can I spend my Nectar points?
- Same Day Delivery and Click & Collect
- Grocery delivery charges
- What hours do you sell alcohol?
- How do I cancel or amend my online grocery order?
- Where can I find information about my nearest Sainsbury’s store?
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