Welcome to Sainsbury's home
Skip to content
Welcome to Sainsbury's Help Centre
High Demand in our Contact Centres - FAQs to help you
Product Recall Notice
Featured services and categories
Refunds & Returns
Products & Gift Cards
Delivery & Collection
Offers & Promotions
T&Cs and Company Values
How can I request a refund for a grocery item that's been delivered?
All about Click & Collect
Substitution promise terms and conditions
How do I make a complaint?
Grocery delivery times & charges
All you need to know about our delivery service
How to place an order for delivery or collection
How do I register for online shopping?
What is a Delivery Pass and how does it work?
About Sainsbury's gift card
Get more from Sainsbury's
About Live Well For Less