How do you decide what vouchers I receive?
How do you decide what vouchers I receive?
We decide what vouchers you get using information from your Nectar history. We'll look at your spending patterns and habits so that you receive the vouchers we think you'll benefit from and enjoy.
Remember to swipe or scan your Nectar card on every visit. This way you'll not only collect points, but you'll help us make the best decisions when allocating vouchers.
Important information
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Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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