We are the first multi-channel, multi-brand retailer in the UK to bring SignVideo to our Customer Service Centres. This revolutionises the way deaf British Sign Language (BSL) users can contact us.
SignVideo works by allowing customers to place a call to our Customer Service centres via a secure video interpreting service. We are committed to ensuring the customer experience is as easy as possible and this service means that deaf customers using sign language can now contact us instantly at no cost.
How it works:
How to connect: