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Welcome to Sainsbury's Help Centre
Featured services and categories
Refunds & Returns
Products & Giftcards
Delivery & Collection
Prices & Payment
T&Cs and Company Values
Top 10 FAQs and Articles
Your Guide to Christmas at Sainsbury's
What is SmartShop and how does it work?
What will happen if something I order goes out of stock before my grocery delivery?
All you need to know about our delivery service
Sainsbury's Gift Card
Where is my delivery?
How do I process a refund for an order placed online?
How to change, or add to, your order
Your Nectar Prices
An item is missing from my delivery?
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Food to Order
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