Help Categories
Welcome to Sainsbury’s Help Centre
Delivery & Collection: frequently asked questions
- All you need to know about our delivery service
- All about Click & Collect
- Grocery delivery times & charges
- Receiving your grocery delivery
- What happens if I'm out when you deliver my grocery order?
- What is a Delivery Pass and how does it work?
- What is Click and Collect? Where and when can I collect my Click & Collect Grocery order?
- How do I check if you deliver to me? What are your grocery delivery areas?
- Delivery Instructions
- Carrier bag charge
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