Welcome to Sainsbury’s Help Centre

Grocery delivery times & charges

We offer 1 hour delivery slots, 7 days a week* You can check if we deliver to your area on our Groceries page. You can also purchase our delivery pass saving up to £126 per year* visit our delivery pass page to find out more.

Delivery Charges

  • Orders under £40 will be charged £7 for standard delivery and up to £9 for same day where available. 
  • Orders over £40 will vary between 50p-£7 and up to £9 for same day  ​
  • There is no delivery charge for orders over £100 booked for delivery on Monday - Thursday after 2pm.
  • Minimum order value £25​
  • Delivery charge will be confirmed when you place your order. 

Delivery Pass

With our delivery pass, you can pay and upfront fee and then pay no delivery charge on your online grocery orders for the next 3, 6 or 12 months. ​

  • Anytime Delivery Pass – 1 free delivery per day, 7 days a week when you spend £40 or more. ​
  • Midweek Delivery Pass – 1 free delivery per day on Tuesday, Wednesday and Thursdays when you spend £40 or more. 

  FAQ's

You can amend your order following the guidelines here if the option to amend isn’t available its too late to change the date. Please call our team to see if we can assist further.

We're sorry you haven't been able to book a slot, there may not be availabily for this selected date/week. If you believe there might be a different issue, please call us and select the technical support option 0800 328 1700 

It’s 6pm-7pm if available, order beofre 12pm! You can read all about our same day delivery trial here.

We’ll email you on the day of delivery to confirm your order and timeslot.  You can read about our on the day updates here.

If you book a green delivery slot, this means a vehicle is already scheduled to be in your area

 

*We deliver on all UK Bank Holidays, however we do not deliver on Public Holidays.

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