All about Click & Collect

Important information

All about Click & Collect


Click & Collect is super simple

Choose from one of 322 nationwide. Click & Collect stores. to collect from, pick a 1-hour slot, then get shopping. On the day of collection, we'll have everything ready and waiting for you to grab and go.

Why choose Click & Collect?

Collect in minutes
  • With Click & Collect, grabbing your shopping takes a matter of minutes.

You're in charge
  • No need to wait for a delivery to arrive. Collect when it suits you during your slot.

Picked with care
  • Our colleagues pick your shop just like you would. Don't want an item? Hand it straight back.

Collection slots
  • We offer next day and same day Click & Collect slots in selected stores. You can make changes until 11pm for next day collection, or, until 12 noon for Same Day Collection.

Click & Collect grocery orders
  • There is no minimum order value on any Click & Collect grocery order. From 27th August 2023 collection of all standard baskets is 50p
  • For any orders under £25 there is a charge of £4. Same Day Click & Collect, if available, will be charged £2 for orders over £25, and £6 for orders under £25.


Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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