Buying online from sainsburys.co.uk

Buying online from sainsburys.co.uk

Acceptance of our terms

These are the Terms and Conditions which apply when buying online groceries from sainsburys.co.uk. Please read this agreement carefully. They should be read in conjunction with the 'Use of Website' Terms and Conditions and our Privacy Policy. If you do not agree to these, then you may not use this Website.

You are permitted to use our Website solely on the basis of these Terms and Conditions. We reserve the right, at our discretion, to update and/or revise these Terms and Conditions. Please check periodically for changes.

If you have any questions relating to these Terms and Conditions please contact our Customer Care Team on 0800 328 1700 between 8am - 11pm. Please note that all calls to us are free from BT land lines, mobile providers and other networks may vary. Calls may be recorded for training and security purposes.

Important information

Terms and Conditions

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Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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