Help Categories
Welcome to Sainsbury’s Help Centre
Ordering: frequently asked questions
- What is your bulk order policy when ordering groceries online?
- How do I cancel or amend my online grocery order?
- Will I receive confirmation to notify me when my online grocery order has been cancelled?
- How will I know when my online groceries order has been cancelled?
- How does payment work when I shop online?
- How do I register for online shopping?
- When do you take payment for my grocery order?
- Do you deliver to my area/overseas?
- Can I place a new online grocery order using a previous order?
- I've forgotten my Online account username or password, what should I do?
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