If I order a 'buy one get one free' do I have to order one or two, how does it work?
If I order a 'buy one get one free' do I have to order one or two, how does it work?
For a buy one, get one free offer (BOGOF) you will need to add the total number of items you'd like us to deliver. For example, to receive 2 items, place 2 into the trolley, the offer will be activated and we'll only charge you for one.
This will be listed beside the item when you select it on the website.
Important information
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Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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