When will offers and promotions appear on my online grocery shopping bill?
When will offers and promotions appear on my online grocery shopping bill?
Some offers and promotions will appear while you shop. Others, for example when we have 25% off 6 bottles of wine – this only appears once your shopping is delivered and on your final bill, not in your basket on the website.
We do try and make this clear as possible and the price you pay on the day of delivery will include any active offers. Still in doubt? Contact Us.
Important information
You might also find the following articles helpful
- How do I get a copy of my online shopping receipt?
- How do I know if an item I am ordering online is on special offer?
- Promotions and offers
- If I order a 'buy one get one free' do I have to order one or two, how does it work?
- Buy 6 save 25% on wine
- Meal Deals
- How the substitution price promise works
- Nectar Prices
- Your Nectar Prices
- What will happen if something I order goes out of stock before my grocery delivery?
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Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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