If you have not received your e-receipt please check the following:
1: Have you checked all aspects of the email? - Please check the full email from top to bottom as sometimes the attachment is not always displayed clearly at the top of the email. Sometimes the receipt can be attached to the bottom of the email (particularly on Apple products)
2: Have you downloaded the full content of the email? - Certain providers have been found to block some content from the email. You will have the option 'show blocked content' which should then allow you to view your receipt.
3: Have you checked your junk/spam folder?- Some email providers such as Yahoo and Live have been identified providers that push the E-receipt into spam folders.
- You can also view your e-receipt in the 'My orders' area of 'My account'. Just click on the 'Download e-reciept' button.