How do I get a copy of my online shopping receipt?

How do I get a copy of my online shopping receipt?

We're gradually moving away from paper receipts with your deliveries and instead will be sending you an e-receipt. This is to align with our commitment to become a carbon neutral business by 2040.

You can also find your e-receipt in an email sent to you on the morning of your delivery.

As we continue moving towards e-receipts, you may sometimes still receive paperwork, depending on which store your order was picked from.

Important information

For more information on the updates you'll receive when placing an order, please click here

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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