Your Nectar Prices
Your Nectar Prices are personalised lower prices to digital Nectar customers all-year round, based on the things you like to buy. They're available instore with SmartShop or online. You can view Your Nectar Prices in the Nectar app or online when you add Nectar to your online Sainsbury's account.
We've put together some handy FAQs all about Your Nectar Prices below.
Your Nectar Prices is a pricing proposition that offers digital registered Nectar customers all-year-round access to a unique set of discounts on items personalised to them. Available at Sainsbury's online (Sainsbury's website and app) and instore with SmartShop.
You can register digitally with Nectar online at www.nectar.com or download and register your card on the Nectar App.
To browse the products available to you, sign into your account on the Nectar app or via www.nectar.com. Then, simply head to your nearest Sainsbury's store and purchase the exact To browse the products available to you, sign into your account on the Nectar app or via www.nectar.com. Then to shop instore, simply head to your nearest Sainsbury's store and purchase the exact product using SmartShop (via the SmartShop app or handset). To shop online at Sainsbury's (Sainsbury's website or app), add Nectar to your Sainsbury's online account and purchase the exact product. Your discount will be automatically applied at checkout. There is no need to save Your Nectar Prices.
Your Nectar Prices will be automatically applied at the checkout. Total savings including Your Nectar Prices will be shown at the checkout and on the item lines of your receipt. More information about Your Nectar Prices can be found at the bottom of your receipt.
Check your current Nectar card has been added to your Sainsbury's account, to do this click here. If the correct card has been added check the item was valid at the time of delivery/collection. If you have any other questions, please call us.
If you have two emails for Nectar and Sainsbury's online and experience issues registering, we advise you to click 'forgot password'. Then, replace your email with an email for Nectar or Sainsbury's online so both emails are the same.
Log in to your Sainsbury's Grocery account and go to 'My Account'. Then select 'Nectar card' and follow the instructions to add your Nectar card number and link your account. You only need to do this once.
SmartShop is an in-store shopping feature that lets you scan and bag your items as you go. This means you'll be able to skip the checkout queues and be on your way in no time. For more information, please visit smartshop.sainsburys.co.uk.
Yes, so long as you have signed up via the Nectar app or www.nectar.com. Remember, the more you shop the more tailored your discounted products will become.
Your Nectar Prices are personalised to each customer based on their shopping habits. Remember, the more you shop, the more personalised Your Nectar Prices will become.
Yes, the validity period of each price is shown in the Nectar app or on www.nectar.com.
No, there is no limit to how many times you can purchase the product within the validity period.
Your Nectar Prices are available across both branded and Sainsbury's own-brand products.
In the event the Without Price or Nectar Price is less than the Your Nectar Price, you will always pay the lowest price.
When you shop instore with SmartShop, you will be able to identify your discounts when you scan a relevant product on the handset or app. When you shop online, Your Nectar Price items will be clearly labelled, and your savings will be shown on your order confirmation.
If you wish to use your physical Nectar card, you can still access Your Nectar Prices if you register via www.nectar.com. To shop Your Nectar Prices online, you will also need to add Nectar to your Sainsbury's online account.
We try our best to ensure that you are only presented with Your Nectar Prices on products available in stores you have recently shopped in. Some products may be unavailable at certain times, and we apologise for any inconvenience this may cause.
Yes, this is available across the United Kingdom.
Products are subject to exclusions throughout the year. Your Nectar Prices are not available at concessions or tobacco kiosks, petrol stations, Argos, Habitat or Tu clothing.
So long as the Nectar Prices remain valid, customers can return the item and re-purchase the replacement in-store.
Where more than one Nectar card is linked to a Nectar account, Your Nectar Prices will be personalised to the shopping activities of the primary Nectar account holder.
You can choose to use either the SmartShop app or the handset
No, Your Nectar Prices are only available at Sainsbury's.
Unfortunately, this means that the service is currently down. We are working hard to get this back up and running and we're sorry for any inconvenience this may cause.
If Your Nectar Prices is unavailable, continue to shop as usual. We will identify where you have missed out on a discount and issue you a cash refund voucher via the Nectar app for use on a future purchase by the same shopping method as the original transaction. To redeem the voucher instore, simply swipe the voucher at the till when you checkout. To redeem the voucher online, find the voucher in your online coupon wallet and apply it at the checkout
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Still couldn’t find an answer?
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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