Can I get a VAT receipt? Which products are subject to VAT?

Can I get a VAT receipt? Which products are subject to VAT?

Instore Groceries

VAT receipts are available in store. All you need to do is drop in and ask at the Customer Service Desk in one of our supermarkets where a VAT receipt can be issued. A VAT receipt can also be issued at the kiosk in one of our smaller local or convenience stores.

Online Groceries

If you require a VAT receipt, please call 0800 328 1700

Instore Christmas food to order VAT request

Customers will not be able to get a VAT receipt until after they have collected their order and paid at the tills. Their deposit is non-VATable so they'll need to wait until after they have collected their order.

Once they have done this, they should go to the Customer Service Desk or Refund Till and ask our colleague if they can print a VAT copy of the receipt.

They do this by selecting: Supervisor Menu > Extended Menu Button (little eject sign) > then select VAT Receipt > Scan the transaction receipt. A new receipt with VAT breakdown will print.

Online General Merchandise and Sainsbury's Entertainment

Please Contactour Online team colleagues who can arrange to have the receipt sent out to you.

Which products are subject to VAT?

Products marked with an asterisk (*) on your till receipt are subject to VAT. Read more about the different rates of VAT or Contact Us to check a specific product.

Are you part of the VAT export redemption scheme?

Sainsbury's do not participate in this scheme.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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