Important information
Prices & Payment
- What payment methods do you accept?
- Can I use my Argos Card to shop anywhere in Sainsbury's?
- Do you accept Paypal?
- How does payment work when I shop online?
- When do you take payment for my grocery order?
- What are Secure Payments and how do they work?
- Adding new, or deleting existing saved payment cards
- When will offers and promotions appear on my online grocery shopping bill?
- Nectar for online and in-store
- Your Nectar Prices
- Why do you do so many price changes?
- Why are prices different between your large and convenience stores?
- Why are prices different when ordering from Deliveroo and Uber?
- Why do petrol prices vary from store to store?
- Can I get a VAT receipt? Which products are subject to VAT?
- I've seen SACAT on my bank statement next to a Sainsbury's transaction, what does this mean?
Get more from Sainsbury's
Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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