Nectar for online and in-store

Nectar for online and in-store

With Nectar you can collect points on most of your purchases with us. Sit back and watch them mount up the more you shop. Save up enough points and you'll be able to treat yourself to something you'll enjoy!

You can collect and spend Nectar points with Sainsbury's online by linking your Nectar and Sainsbury's account, or in-store by scanning or swiping your Nectar card.

Points collected on general shopping can take up to 48 hours to appear on your account. Bonus points and offers may take up to 28 days to be added.

You can can check your receipt for your points balance if you spend more than £5 in-store. Please note, points earnt on a transaction under the value of £5 won't show on your receipt.

You can check your points balances by logging in to the Nectar app or on nectar.com. In your online account you can also see your recent transactions in the "Activity" section on the card menu. You can also check your points balance at the kiosk whilst in-store.

If you're shopping in a store for the first time, your balance won't appear on any receipts until 24 hours after your first shop at that store.

We've put together some handy FAQs below to help.

Important information

FAQs

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Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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