Why are prices different when ordering from Deliveroo and Uber?

Why are prices different when ordering from Deliveroo and Uber?

We're committed to offering competitive prices for our customers. No matter how or where you buy from Sainsbury's, we aim to make our prices clear, fair and appealing to our customers.

Different ways of delivering products have very different operational requirements and running costs. Factors such as planned changes in price which may take time to filter through to Deliveroo and Uber, the speed at which teams need to react to deliver quickly, and the focus of these services on convenience for our customers, means there may be differences in price between shopping with us instore or at sainsburys.co.uk versus Deliveroo or Uber.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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