You might also find the following articles helpful
- What payment methods do you accept?
- Do you accept Paypal?
- How does payment work when I shop online?
- When do you take payment for my grocery order?
- What are Secure Payments and how do they work?
- Updating address or personal details
- How do I update my online shopping account details?
- I’m having issues checking out
- I'm having problems logging into my account, can you help?
Did this answer your question?
Thank you for rating this answer
We'll use this to help improve our service.
Still couldn’t find an answer?
Get more from Sainsbury's
Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
- denotes a required field