Welcome to Sainsbury’s Help Centre

How do I know when my grocery order is complete?

Your online groceries order is complete once you've taken it through the checkout part of the website. You'll know you've completed your order because we'll send you an automated confirmation email which begins "Dear Mr/Mrs Smith, thank you for shopping at sainsburys.co.uk". It will include the date, time, delivery address, all items in the trolley, and information on how long you have left to amend the order.

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