Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
- Customer Notice - Frozen vegetable products
- Product Recall - by Sainsbury’s Granulated Sugar 500g, 1kg and 5kg
- Product Recall - Durex Real Feel pack of 12
- Allergy Alert - by Sainsbury’s Coconut & Yogurt filled Breakfast Biscuits & Cocoa filled Breakfast Biscuits
- Allergy Alert - Lo-Col Cheese Alternative 195g
Products: frequently asked questions
- What hours do you sell alcohol?
- How do I find out if you have a product in stock?
- Phone Shop Closure
- I can’t find a product in store / my product has been discontinued. What can I do?
- An item I want is in store, why can't I get it online?
- Which stores have Tu clothing and/or the Gok for Tu range?
- Where can I find out about products suitable for vegetarians and vegans?
- Can I get a copy of the safety data sheet for a product?
- Are any of your products tested on animals?
- Do you sell photo cakes?
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