What is SmartShop and how does it work?

What is SmartShop and how does it work?

SmartShop is a new in-store shopping app trial that lets you scan as you go! This means you'll be able to skip the checkout queues and be on your way in no time.
There are two ways to get started:

SmartShop app – register by downloading the SmartShop app.
Click here to download it on the Apple App Store.
Click here to download it on the Google Play Store.

Once you've selected your method, all you need to do is shop, scan and bag your products then skip the queues and pay instantly by heading towards our SmartShop checkouts when you're done.

Click here for more information on SmartShop.
Click here for SmartShop Terms and Conditions.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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