Welcome to Sainsbury’s Help Centre
- Customer Notice - Allergen Alert - Lindt Easter Eggs
- Product Recall - Lotus Biscoff Crunchy Biscuit Spread 380g
- Customer Notice - Little Live Pets Frog & Little Live Pets Frog Lily Pad
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- How do I contact Sainsbury's?
- What is your bulk order policy when ordering groceries online?
- How do I make a complaint?
- Grocery delivery charges
- Where in Sainsbury’s can I spend my Nectar points?
- How do I cancel or amend my online grocery order?
- What hours do you sell alcohol?
- Where can I find information about my nearest Sainsbury’s store?
- Same Day Delivery and Click & Collect
- Terms & Conditions