Welcome to Sainsbury’s Help Centre
- Allergy Alert - Dr.Oetker Regal-Ice Ready Rolled Icing 450g
- Customer Notice - Pip & Nut Coconut Almond Butter 250g
- Customer Notice - WhatsApp Survey Messages
- NEW! Coconut-based alternative to cheese
- Sainsbury's Christmas Food To Order
Most frequently asked questions
- How do I contact Sainsbury's?
- What is your bulk order policy when ordering groceries online?
- Where in Sainsbury’s can I spend my Nectar points?
- Grocery delivery charges
- How do I make a complaint?
- How do I cancel or amend my online grocery order?
- Terms & Conditions
- Where can I find information about my nearest Sainsbury’s store?
- What hours do you sell alcohol?