Welcome to Sainsbury’s Help Centre
- Allergen Alert - KitKat Bites Pouch 104g
- Product Recall - latte and espresso glasses
- Allergen Alert - by Sainsbury's Vegetable Sushi Snack Pack
- Customer Notice - Island Delight Lamb Shortcrust Patty 140g
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- How do I contact Sainsbury's?
- What is your bulk order policy when ordering groceries online?
- How do I make a complaint?
- Where in Sainsbury’s can I spend my Nectar points?
- Grocery delivery charges
- Where can I find information about my nearest Sainsbury’s store?
- What hours do you sell alcohol?
- How do I cancel or amend my online grocery order?
- Same Day Delivery and Click & Collect