Welcome to Sainsbury’s Help Centre
- Product Recall - latte and espresso glasses
- Allergen Alert - by Sainsbury's Vegetable Sushi Snack Pack
- Customer Notice - Island Delight Lamb Shortcrust Patty 140g
- Customer Notice - Allergen Alert - Lindt Easter Eggs
- Product Recall - Lotus Biscoff Crunchy Biscuit Spread 380g
Most frequently asked questions
- Why don’t your stores open longer on a Sunday?
- An item I want is in store, why can't I get it online?
- Why are prices different between your large and convenience stores?
- Nectar has changed at Sainsbury's
- How close to my grocery delivery time can I amend my shopping basket and make other changes?
- What is the Nectar scheme and how do I join?
- Pay@Pump - FAQs
- Do you have foods suitable for diabetics?
- How long does it take for points to be added to my Nectar account?
- I need to change my delivery details, how do I do that?