Welcome to Sainsbury’s Help Centre
- New baked-in-store gluten-free bread range
- Customer Notice - Various Stir Fry packs
- Customer Notice - WhatsApp Survey Messages
Most frequently asked questions
- What is your refund policy?
- Where and when can I collect my Click & Collect Grocery order?
- Same Day Delivery and Click & Collect
- Grocery delivery times
- Who can I contact about my Nectar card, mailings, account details or points balance?
- Is there a coinstar machine at my local store?
- How does payment work when I shop online?
- How does an evoucher work?
- Can I collect and spend Nectar points in other places?
- What is My Coupons and how can I find out more information?