Welcome to Sainsbury’s Help Centre
- Product Recall - latte and espresso glasses
- Allergen Alert - by Sainsbury's Vegetable Sushi Snack Pack
- Customer Notice - Island Delight Lamb Shortcrust Patty 140g
- Customer Notice - Allergen Alert - Lindt Easter Eggs
- Product Recall - Lotus Biscoff Crunchy Biscuit Spread 380g
Most frequently asked questions
- What is your refund policy?
- What is a Delivery Pass and how does it work?
- Do you have a deli platter order service?
- Where and when can I collect my Click & Collect Grocery order?
- Is there a coinstar machine at my local store?
- Grocery delivery times
- About Sainsbury's gift card
- How does an evoucher work?
- How does payment work when I shop online?