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Welcome to Sainsbury's Help Centre
Refunds & Returns
Prices & Payment
Terms & Conditions
Offers & Promotions
Can I return items I've bought in a sale?
How do I find information about the facilities and services offered by my nearest Sainsbury’s store?
How do I know when my grocery order is complete?
Do you sell photo cakes?
Do you accept Paypal?
Can I save my grocery order and come back later to finish it?
Short Life Policy
When will offers and promotions appear on my online grocery shopping bill?
Alcohol legislation affecting the purchase of spirits and liqueurs
Which non-food products bought online can't be returned?
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