What should I do if my Christmas food is damaged?
What should I do if my Christmas food is damaged?
If your Christmas food arrives damaged, please contact Sainsbury’s via Live Chat so we can review the issue and provide the appropriate resolution.
Important information
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Contact Information
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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