How do I write a review for a product?
In order to submit reviews on-site, you will need to be logged in to your Sainsbury's grocery account and have a verified past purchase of the product(s) you wish to review. These purchases can either be online or in-store. If we are unable to verify a past purchase of a product, you will be unable to submit a review. To submit a review on a previously purchased product, head to the product page, click 'Write a review' and complete the pop-up submission form.
If you are having problems with submitting a review for a product you know you have previously purchased, you should contact product_feedback@sainsburys.co.uk, providing the details below.
- Name
- Email address
- Product name
- Date of purchase (or best estimate)
- Order number (if applicable)
For general queries or issues related to a product you have received, you should call our team on the numbers below. Alternatively, you can speak with a colleague next time you're in store.
- Online purchases: 0800 328 1700
- In store purchases: 0800 636 262
Important information
Did this answer your question?
Still couldn’t find an answer?
Get more from Sainsbury's
The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
- denotes a required field