Welcome to Sainsbury’s Help Centre

ADR providers

If you’ve been in touch and are unhappy with our resolution, please let us know.  If you remain unhappy with any final resolution, we’re required to let you know about ADR.  One of these providers is:

Centre for Effective Dispute Resolution
70 Fleet Street
London
EC4Y 1EU
United Kingdom

Telephone: 020 7520 3800

More information on ADR, can be found on the Chartered Trading Standards Institute (CTSI) website.

If you bought a product online, you can find information about ODR (online dispute resolution) on this website. The Online Dispute Resolution website is managed by the European Commission.

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