Are any of your products BUAV approved?
Are any of your products BUAV approved?
As part of our commitment to sourcing with integrity, we're proud to say that we are the first major supermarket to sign up all our own brand cosmetics and toiletries, over 200 products in total, to the Humane Cosmetics Standard and be certified free from animal testing by the British Union for the Abolition of Vivisection (BUAV).
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The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.
Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.
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