Use of the website

Use of the website
  • Subject to these Terms and Conditions you are authorised to view and download our Website for your personal use only. Sainsbury's may change, suspend or discontinue the Website at any time, including the availability of any feature, database, or content. Sainsbury's may also impose limits on certain features and services or restrict your access to parts or all of this Website without notice or liability.
  • You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access or otherwise use the Website, including, without limitation, modems, hardware, software, and long distance or local telephone service.
  • Any Sainsbury's Retail Site may contain additional terms (for example conduct guidelines) that further govern the use of that Sainsbury's Website, including without limitation particular features or offers (for example competitions). If any Terms and Conditions contained in this agreement conflict with any Terms and Conditions contained within a Sainsbury's Retail Site, then the Terms and Conditions in this agreement shall prevail.

Important information

Contact Information

The team will review your complaint and aim to be in touch within 3 days, but please bear in mind that over a weekend or bank holiday it may take longer to respond.

Contacting us about a refund?
You'll need to give us a call on 0800 328 1700 if you ordered online. If purchased in store, please call 0800 63 62 62 or speak with a colleague next time you're in store.

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