Welcome to Sainsbury’s Help Centre
Ordering: frequently asked questions
- What is your bulk order policy when ordering groceries online?
- Where in Sainsbury’s can I spend my Nectar points?
- How do I cancel or amend my online grocery order?
- How does payment work when I shop online?
- How does an evoucher work?
- What is an evoucher?
- Changes to Click and Collect
- When do you take payment for my grocery order?
- Help using evouchers and list of exclusions
- What will happen if something I order goes out of stock before my grocery delivery?