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Welcome to Sainsbury’s Help Centre
What is your refund policy?
- What if I want to return something?
- What if I change my mind?
- How do I make a complaint?
- What should I do if my electrical product appears to be faulty?
- Is my warranty with Sainsbury's or with the manufacturer?
- How long will my refund take?
- Bought one of our products online?
- Downloaded content from Sainsbury's Entertainment online?
- Bought a mobile phone from us?
- Which products can't be returned to store?