Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
Most frequently asked questions
- How do I find out if you have a product in stock?
- Can I collect and spend Nectar points in other places?
- How does payment work when I shop online?
- Which products can't be returned to store?
- All you need to know about our delivery service
- Do you sell travel money?
- How do I place my first online grocery order?
- What is a Delivery Pass and how does it work?
- 17. Substitution Promise terms and conditions
- What happens if I'm out when you deliver my grocery order?
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