Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
- Recall - Goose Feather & Down Pillow
- Sainsbury’s Home Black Cafetière – Product Recall Notice
- Recall - graze Sea Salt & Vinegar Veg Crunchers
Most frequently asked questions
- What payment methods do you accept?
- I'm having problems logging into my account, can you help?
- Which products can't be returned to store?
- How do I use my in-store and online voucher?
- What emails will I receive about my order?
- About Sainsbury's gift card
- What is a Delivery Pass and how does it work?
- What is the minimum value for a grocery order?
- Where can I find information about my nearest Sainsbury’s store? How do I use Store Locator? How do I search for individual services available in store?
- How does payment work when I shop online?
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