Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
- ALLERGY ALERT - Sainsbury's Taste the Difference Thai Turkey Meatballs 300g
- ALLERGY ALERT - Walkers Sensations Thai Sweet Chilli Potato Crisps 40g
Most frequently asked questions
- Which products can't be returned to store?
- Who can I contact about my account, points balance or lost/damaged/stolen Nectar card?
- What payment methods do you accept?
- Do you sell travel money and where can I find more information about this?
- Grocery delivery times
- What is the Nectar scheme, how does it work when I'm shopping Online and where can I collect and spend points?
- How does payment work when I shop online?
- What happens if I'm out when you deliver my grocery order?
- Where can I find information about my nearest Sainsbury’s store? How do I use Store Locator? How do I search for individual services available in store?
- What is Click and Collect? Where and when can I collect my Click & Collect Grocery order?
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