Help Categories
Welcome to Sainsbury’s Help Centre
Latest news
- Product Recall - Dorset Cereals Gloriously Roasted Nut Muesli 600g box
- Customer Notice - Butter Croissants
Most frequently asked questions
- Grocery delivery times
- Are there recycling facilities available at your stores? What recycling facilities do you offer?
- How does payment work when I shop online?
- Which products can't be returned to store?
- What happens if I'm out when you deliver my grocery order?
- How do I find out if you have a product in stock?
- Do you sell travel money and where can I find more information about this?
- All about My Account
- Where can I find information about my nearest Sainsbury’s store? How do I use Store Locator? How do I search for individual services available in store?
- About Sainsbury's gift card
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